Your favourite fragrance is on its way. Follow your Diffuser Company shipment using the tracking details sent to you after dispatch.
How to track your order
- Open your shipping confirmation email and find your tracking number and tracking link. Your order confirmation may also include a link to your order status page.
- Select the tracking link to view your shipment with the carrier. If the carrier asks for a tracking number, copy it from your shipping confirmation and paste it into the carrier’s tracking page.
- Use the order status link in your confirmation email, where available, to check your order and shipment updates.
We use more than one delivery carrier, so always use the carrier and tracking link supplied for your shipment.
View your orders
Sign in to view your orders, or use the private order status link in your order or shipping confirmation email.
Can’t find your tracking details?
Check your spam or junk folder for your shipping confirmation. Tracking details become available after dispatch when tracking has been added. If tracking has not updated yet, check again after the carrier has scanned your parcel.
If you still need help, contact the Diffuser Company team with your order number and the email address used at checkout. Please don’t send payment card details or share your private order status link publicly.
If your order was sent without tracking, contact us for help with its delivery status.